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IMPORTANT: If you are unable to access your account online and wish to update your contact information, please call our HawaiianMiles Service Center for further assistance. We apologize, but we do not process requests to update account information via e-mail.
If you are able to access your account online and wish to update your email address or mailing address, please view more information.
Hawaiian Airlines flight credits are posted to a HawaiianMiles account 3 to 5 days after a flight. For missing flight credit, please utilize our Retroactive Flight Mileage Credit request form. All flights will be confirmed before mileage credit is awarded. Please allow 6-8 weeks for mileage credit to appear on your account.
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HawaiianMiles Service Center:Monday-FridayHours: 8:00 a.m. - 4:30 p.m. HSTToll-free 1-877-HA-MILES (1-877-426-4537)Fax: 808-840-8333
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