Q: Are Hawaiian Airlines flights affected by the Aloha Airlines shutdown?
A: No, Hawaiian Airlines operations will continue as scheduled. Our goal is to accommodate as many Aloha Airlines passengers as possible on our flights after confirmed Hawaiian Airlines ticket holders are seated. We have added capacity and staff to support a smooth operation.
We recommend arriving at the airport early during this initial period following the Aloha Airlines shutdown.
Q: If I am an Aloha Airlines ticket holder, how can I avoid having my travel plans delayed?
A: The best way to confirm travel on the date and time you want is to purchase a ticket aboard Hawaiian and then seek a refund for your Aloha Airlines ticket purchase. We recommend making your purchase as soon as possible on www.HawaiianAirlines.com
Q: Is Hawaiian increasing its flight schedule to accommodate Aloha ticket holders?
A: Yes. Starting Tuesday, April 1, Hawaiian is adding more than 6,000 seats to its daily interisland schedule. There will be additional flights leaving in the morning and evening hours.
Q: What airports in the islands does Hawaiian serve?
A: Hawaiian provides a full schedule of daily interisland flights that connects Honolulu, Lihue, Kauai, Kahului, Maui, and Hilo and Kona on Hawaii’s Big Island.
Hawaiian offers daily nonstop flights to the following U.S. Mainland cities: Seattle, Portland, San Francisco, San Jose, Sacramento, Los Angeles (LAX), San Diego, Phoenix, and Las Vegas.
Hawaiian’s international routes are not available for Aloha ticket standby travel.
Q: Can I get a refund for my Aloha Airlines ticket purchase?
A: You can seek a refund for your Aloha Airlines purchase from your credit card company or travel agent.
Q: Does Hawaiian Airlines have a credit card that earns miles?
A: Yes. For a limited time, you can earn 20,000 bonus miles with your first purchase, 1 mile per dollar on all your qualified purchases, two miles per dollar on tickets purchased directly from Hawaiian Airlines and up to 5 miles per dollar when you use your card at participating HawaiianMiles XtraMiles partners. Apply Now
Q: What type of aircraft does Hawaiian operate for its interisland flights?
A: Hawaiian’s interisland fleet consists of 11 Boeing 717-200 jets, which offers 8 seats in First Class and 115 seats in Coach Class.
Q: What type of aircraft does Hawaiian operate for its transpacific flights?
A: Hawaiian’s transpacific fleet consists of 18 Boeing 767-300 wide-body, twin-aisle jets, which offers 18 seats in First Class and 242 seats in Coach Class.
Q: How can I purchase tickets aboard Hawaiian Airlines?
A: You can book online atwww.HawaiianAirlines.com or call toll-free at 1-800-367-5320.
Q: Where can I receive the latest information?
A: Along with this website, a special toll-free telephone line has been set up to provide recorded information for Aloha ticket holders at 1-877-892-8896.
Hawaiian Airlines has issued the following news releases:
HAWAIIAN AIRLINES CEO RESPONDS TO ALOHA AIRLINES CLOSURE 3/30/2008
HAWAIIAN AIRLINES ACCOMMODATING DISPLACED ALOHA TICKET HOLDERS 3/30/2008