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| Contract of Carriage : Rule 50 |
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- Accompanied.
Between the Continental USA and Hawaii: Children under 15 years of age are accepted for transportation between the Continental USA and Hawaii, when accompanied on the same flight and in the same compartment by a passenger at least 18 years of age.
For travel wholly within the State of Hawaii: Children under 12 years of age are accepted for transportation when accompanied on the same flight and in the same compartment by a passenger at least 16 years of age.
Infants occupying a seat will pay the charge noted in paragraph C below. A maximum of 1 infant is permitted for each adult. HA recommends the child be placed in an approved infant safety seat. Infants under 7 days of age will not be accepted for transportation unless a medical statement is presented stating the infant is stable for travel.
- Unaccompanied.
Between the Continental USA and Hawaii: Children under 15 and at least 5 years of age who are not accompanied on the same flight and in the same compartment by a passenger 18 years of age or over are accepted for transportation subject to the terms of the chart in this paragraph.
For travel wholly within the State of Hawaii: Children under 12 and at least 5 years of age who are not accompanied on the same flight and in the same compartment by a passenger 16 years of age or over are accepted for transportation subject to the terms of the chart in this paragraph.
|
Age (years) at last birthday |
Non-Stop/Direct Allowed |
Connections Allowed* |
Transportation Points |
HA Mandatory Fee
(One-Way) |
|
Less than 5 |
No |
No |
N/A |
N/A |
|
5 – 7 |
Yes |
No |
Within the State of Hawaii
Between the Continental US and Hawaii (non-stop, direct) |
US$35.00 for non-stop flights only
US$100.00 for non-stop/direct flights |
|
8 – 11
8 - 14
|
Yes |
Yes |
Within the State of Hawaii
Between the Continental US and Hawaii |
US$35.00 for all flights (i.e., non-stop, direct, multi-stop, connecting service from HA to HA)
US$100.00 for non-stop/direct flights |
|
12 – 17
15 – 17
(see paragraph D) below) |
Yes
(upon request) |
Yes
(upon request) |
Within the State of Hawaii
Between the Continental US and Hawaii |
US$35.00 for all flights (i.e., non-stop, direct, multi-stop, connecting service from HA to HA)
US$100.00 for non-stop/direct flights only
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HA will accept up to two (2) children in an immediate family with the same drop-off/pickup information for a single surcharge. For each additional child, the surcharge will be assessed for each child. |
*Accepted for HA to HA connecting service only.
In addition, the following policies have been established:
-
The HA unaccompanied minor service is mandatory for children ages 5-11 for interisland flights and 5-14 for domestic U.S. flights, and optional for children ages 15-17 for all flights. The mandatory fee is payable for each flight at the time of check in.
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Children (5-14 years old) must be brought to the airport of departure by a parent or responsible adult and who must complete the required documentation and furnish HA with satisfactory evidence, including name, phone number and address of the parent or responsible adult who will be meeting the child upon deplaning at his/her destination. The parent or guardian must accompany the child to the gate for a departing flight and remain at the gate until the flight has departed, and pick up the child at the designated area at each airport upon arrival. If the parent or responsible adult meeting the child is not the individual identified at departure, the parent or responsible adult who furnished the information at departure must immediately contact HA to provide alternate information via electronic transmission. HA will only release the child to the individual(s) named on the document.
-
The child will not be accepted if the flight on which the child holds a reservation is expected to terminate short of or bypass his/her destination.
-
Whether in advance or at check-in, if there is a possibility the child’s flight may be delayed, or there may be a misconnection (children 8-14 years old) for any reason, HA may change the child’s flight schedule, including departure date.
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Travel will not be allowed on a Hawaiian Airlines flight departing between the hours of 9:00 p.m. and 5:00 a.m. unless travel is on flights operating out of Honolulu, Hawaii, which are the only flight of the day. Unaccompanied Minors will not be accepted for travel on the last connecting flight of the day to their final destination.
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Unaccompanied Minors are not accepted on:
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Flights to/from international destinations including American Samoa, or which require an overnight stay in order to make a connection
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Connecting flights to/from another carrier
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Any codeshare flights
- Fare
Except as provided in specific fare rules, children traveling unaccompanied or accompanied pay a full adult fare.
- Meet and Assist Service
Meet and Assist Service is available and applicable for (1) passengers age 15 and above for transportation between the Continental USA and Hawaii, (2) passengers age 12 and above for travel wholly within the State of Hawaii, or (3) qualified individuals with a disability for any route. In addition to the full adult fare applicable to such passengers, when Meet and Assist service is requested, the applicable charges in B above will also apply.
Exception: There is no fee assessed to qualified individuals with a disability requesting the Meet and Assist service.
- Responsibility of Carrier
- For the purpose of this rule, HA will provide supervision for unaccompanied minors or passengers requesting Meet and Assist Service accepted under this program from the time of boarding until the passenger is met at deplaning at the final destination.
- HA will provide a special pass to ensure the guardian/parent can accompany the passenger to the gate for departure and meet the passenger upon arrival for those cities which permit access to the gate.
- HA will not assume any financial or guardianship responsibility for providing this service.
- Maximum Flight Connection Times
The maximum ground connection time for all Unaccompanied Minors/Meet and Assist Service passengers will be 2 hours.
Exception: If the next scheduled connecting flight exceeds 2 hours, Unaccompanied Minors/Meet and Assist Service passengers must be booked on the next scheduled flight that same day and will not be allowed on a later flight. If that flight is not available for sale, the passenger will not be accepted for travel on that date and must be booked on another day where these conditions can be met. |
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