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International Conditions of Carriage

A copy of this Contract of Carriage must be maintained at each Hawaiian Airlines ticket office for inspection by the general public upon request.


Any passenger requesting a copy of this Contract of Carriage will be provided a copy free of charge if a request is made to:


Hawaiian Airlines
P.O. Box 30008
Honolulu, HI 96820-0008


To view each rule separately, click here.
 
SPECIAL AIRPORT LOUNGE FACILITIES

HA Premier Club
HA offers special airport passenger lounge facilities which are available for use by its "Premier Club" members and certain other persons, at locations and under terms described below:

  1. The Premier Club lounge is operated by HA employees and is available for use by its members and special guests at the following locations: Honolulu, Hilo, Kona, Maui, Kauai and Los Angeles.
  2. Eligibility for Premier Club membership is based on either of two qualifications:
    1. Exchanging 20,000 miles from HA's "HawaiianMiles" frequent traveler account per person for an annual membership; or
    2. Payment of:
      USD 150.00 annual dues for individual memberships.
  3. Use of lounge facilities is restricted to members and their spouses, with the following exceptions:
    Exception 1: Guests accompanied by a Premier Club member, Pualani Gold member or Pualani Platinum member;
    Note: No more than two (2) guests per member will be allowed.

    Exception 2: Passengers holding First class tickets;

    Exception 3: Passengers holding invitation cards issued by authorized HA Management personnel; and

    Exception 4: Executives of other airlines holding special travel authority cards issued by HA.
    Note: HA will admit non-member passengers when, due to special circumstances, it is necessary to provide privacy for a particular passenger.
RESERVATIONS
  1. General
    A ticket will be valid only for flight(s) for which reservation(s) shall have been made, and only between the points named on the ticket or applicable flight coupons. A passenger holding an unused open-date ticket or portion thereof or exchange order for onward travel, or who wishes to change his ticketed reservations to another date, shall not be entitled to any preferential right with respect to the obtaining of reservations.
  2. Conditions of Reservations
    A reservation for space on a given flight is valid when the availability and allocation of such space is confirmed by a reservations agent of the carrier and entered in the carrier's electronic reservations system. Subject to payment or satisfactory credit arrangements, a validated ticket will be issued by the carrier indicating such confirmed space, provided passenger applies to carrier for such ticket at least 60 minutes prior to scheduled flight departure time of the flight to which such reservation applies. Such reservation of space is subject to cancellation by the carrier without notice if the passenger has not obtained a validated ticket specifying thereon his confirmed reserved space at least 60 minutes prior to the scheduled departure time of the flight to which such reservation applies.

    Note: Notwithstanding the above, a passenger holding a valid ticket for a confirmed reservation shall be considered to have confirmed reserved space, whether or not there is a record of his reservation in the carrier's reservations system.

    Exception 1: If the passenger agrees to obtain a validated ticket issued by the carrier indicating such confirmed space at a time greater than 60 minutes prior to scheduled departure time of the flight to which such reservation applies, such earlier time limit will be entered into the carrier's electronic reservations system. The reservation for such passenger is subject to cancellation by the carrier without notice if the passenger has not obtained a validated ticket specifying thereon his confirmed reserved space prior to the agreed time in advance of the scheduled departure of the flight to which such reservation applies.

    Exception 2: Where other rules contained herein provide for issuance, validation or purchase of a ticket more than 60 minutes prior to the scheduled departure time of the flight to which a reservation applies, the advance ticketing limit specified in such other rules will apply.
  3. Cancellation of Reservations
    1. Carrier will cancel the reservations (whether or not confirmed) of any passenger whenever such action is necessary to comply with any governmental regulation, or to comply with any governmental request for emergency transportation in connection with the national defense, or whenever such action is necessary or advisable by reason of weather or other conditions beyond its control including force majeure events.
    2. HA has the right to cancel reservations (whether or not confirmed) due to the passenger's failure to comply with the rules set forth herein, including but not limited to, the passenger's failure to pay for the applicable ticket under the conditions applicable to the fare for such travel.
    3. Carrier is not liable for any consequential, compensatory, or other damages when it cancels the reservation (whether or not confirmed) of any passenger in accordance with this rule, but:
      1. If such reservation was cancelled pursuant to paragraph (c)(1) of this rule, such carrier will take such action as is provided in rule 80.
      2. If such reservation was cancelled pursuant to other paragraphs of this rule, such carrier will refund in accordance with rule 90-e (Refund - Voluntary).
    4. Carrier will hold reservations without cancellation for forty-eight (48) hours, and reserves the right to cancel reservations that remain unticketed after the specified ticketing time limit for fare used.
  4. Communication Charges
    The passenger will be charged for any communication expense paid or incurred by carrier for telephone, telegraph, radio, or cable arising from a special request of the passenger concerning a reservation.
  5. Airport Check-In Time Limits
    HA has the right to refuse the acceptance of checked baggage and cancel reservations (whether or not confirmed) of any passenger who fails to present themselves for check-in within the following time limits preceding scheduled departure time of applicable flights.

    Passengers on International flights must adhere to the following minimum times:
    1. Passengers required to purchase tickets must do so at least 120 minutes prior to scheduled departure otherwise HA may cancel reservations of tickets not yet purchased;
    2. Passengers required to check in baggage should do so at least 3 hours prior to scheduled departure, but must do so no less than 60 minutes prior to scheduled departure otherwise HA reserves the right to refuse to accept such baggage;
    3. Reservations may be canceled if a passenger fails to check-in and obtain a boarding pass at least 60 minutes prior to scheduled departure; and
    4. Reservations may also be canceled if a passenger fails to be on board the aircraft at least 15 minutes before the scheduled departure.

    HA reserves the right to have flights depart early when all passengers issued boarding passes 30 minutes or more prior to the scheduled or posted departure times are on board the aircraft.

    NOTE: The time limits provided by HA in this Rule are minimum time requirements. Due to lengthy TSA security screening checkpoint waiting times, earlier arrivals are recommended. Passenger and baggage processing time may differ from airport to airport. It is the passenger’s responsibility to ascertain the departure airport’s time requirements for security screening so that the passenger complies with HA minimum time limits.
  6. Failure to Occupy Space
    If a passenger fails to occupy space which has been reserved on carrier's flight and the passenger does not provide carrier notice of the cancellation of the reservation before the departure, or if any carrier cancels the reservation of any passenger because they failed to provide notice to the carrier, HA may cancel all reservations (whether or not confirmed) held by such passenger on the flight of HA or any carrier for continuing or return space.
RETURNED CHECK CHARGE

HA will collect USD 20.00 for each returned check. This charge is non-refundable and is not subject to any discount.
TAXES

Any tax or other charge imposed by government authority and collectable from a passenger will be in addition to the published fares and charges, except that transit taxes at connecting points may be absorbed under the conditions indicated in rule 35, paragraph (a)(2)(a) and (b), provided also that such transit tax is not applicable to such through service.
TICKETS
  1. General
    1. A ticket will not be issued and in any case carrier will not be obligated to carry until the passenger has paid the applicable fare or has complied with credit arrangements established by carrier.
    2. No person shall be entitled to transportation except upon presentation of a valid ticket. Such ticket shall entitle the passenger to transportation only between points of origin and destination and via the routing designated thereon.
    3. Flight coupons will be honored only in the order in which they are issued, and only if all unused flight coupons and passenger coupons are presented together.
    4. A ticket which has not been validated, or which has been altered, mutilated or improperly issued, shall not be valid.
    5. Tickets are not transferable but carrier is not liable to the owner of a ticket for honoring or refunding such ticket when presented by another person.
    6. Tickets may be purchased on credit, installment, or time payment plans lawfully in effect.
    7. The purchaser of an ha ticket and the passenger intending to use such ticket are responsible for ensuring that the ticket accurately states the passenger's name. Presentation of a ticket for transportation on HA by someone other than the passenger named thereon renders the ticket void. Such tickets will be subject to confiscation and will be ineligible for any refund.
    8. The fare paid shall only be applicable when international travel actually commences in the country of the point of origin shown on the ticket, i.e. if international travel actually commences in a different country the fare must be reassessed from such country.
  2. Validity for Carriage
    1. General
      When validated, the ticket is good for carriage from the airport at the place of departure to the airport at the place of destination via the route shown therein and for the applicable class of service and is valid for the period of time specified or referred to in paragraph (2) below. Each flight coupon will be accepted for carriage on the date and flight for which accommodation has been reserved. When flight coupons are issued on an "open date" basis, accommodations will be reserved upon application, subject to the availability of space. The place and date of issue are set forth on the flight coupons.
    2. Period of Validity
      The period of validity for transportation will be one year from the date on which transportation commences at the point of origin designated on the original ticket, or if no portion of the ticket is used, from the date of issuance of the original ticket.
      1. Normal fare tickets - the above period of validity applies, however a ticket for a normal fare trip which limits the carriage to specific periods of the day, week, month or year, is good for carriage only during the period to which the fare applies.
      2. Excursion or special fare tickets - if the ticket is for an excursion or special fare having a shorter period of validity than indicated above, such shorter period of validity applies only in respect to such excursion or special fare transportation.
    3. "Open Exchange Order"/Miscellaneous Charges Order an exchange order or miscellaneous charges order issued without definite date of passage must be presented for a ticket within one year from the date of issue; otherwise it will not be honored for a ticket.
    4. Expired Ticket
      An expired ticket or exchange order will be accepted for refund in accordance with Rule 90(e), (voluntary refunds).
    5. Computation of Validity
      When determining ticket validity, return limits and all other calendar periods specified herein, the first day to be counted shall be the day following that upon which the ticket is issued or the transportation commenced.
    6. Expiration of Validity
      Tickets expire at midnight on the date of expiration of ticket validity.
  3. Extension of Ticket Validity
    Carrier's operations if a passenger is prevented from traveling within the period of validity of his ticket because carrier:
    1. Cancels the flight upon which the passenger holds confirmed space;
    2. Omits a scheduled stop, provided this is the passenger's place of departure, place of destination, or place of stopover;
    3. Fails to operate a flight reasonably according to schedule;
    4. Causes the passenger to miss a connection;
    5. Substitutes a different class of service; or
    6. Is unable to provide previously confirmed space; carrier will, without additional collection of fare, extend the validity of such passenger's ticket until the first service of carrier, on the class for which the fare has been paid, on which space is available, but not for more than 30 days.
  4. Extension of ticket validity and waiver of minimum/maximum stay provisions
    1. In the event of death of a family member not accompanying passenger in the event a passenger holding a special fare ticket returns prior to the expiry of the minimum stay requirement because of the death of an immediate family member not accompanying him, such passenger will be entitled to a refund of additional amounts paid in order to return early. However, no refund will be permitted unless the passenger is able to produce a death certificate attesting to the fact of the death after commencement of travel of such family member.
    2. (a) medical reasons
      1. Ticket Extension
        When a passenger is prevented from traveling within the period of validity of his ticket by reason of illness, carrier will extend the period of validity of such passenger's ticket until the date when he becomes fit to travel according to a medical certificate, or until the first service becomes available on the class for which the fare has been paid on the carrier on which space is available after such date from the point where the journey is resumed or from the last connecting point. Provided, that when the flight coupons remaining in the ticket involve one or more stopovers, the validity of such ticket will be extended for not more than three months from the date shown on such certificate. In such circumstances, carrier will extend similarly the period of validity of tickets of persons traveling with an incapacitated passenger.
      2. (applicable to ha special fares between points in Area 1 and points in Area 3 - other than Southwest Pacific - via the Pacific) waiver of minimum stay requirements when a ticket is sold at a special fare containing a minimum-stay requirement, the minimum-stay requirement will be waived when the passenger by reason of illness, substantiated by a medical certificate attesting to the illness of such passenger after passenger's commencement of travel, desires to commence return travel prior to the minimum-stay period. The passenger will be permitted to return at the special fare paid. No refund will be made unless travel at applicable fares results in an amount less than the special fare originally purchased at the commencement of travel from the point of origin. The ticket must be endorsed "early return on account of illness of (name of passenger)." A copy of the medical certificate must be retained in the carrier's files for a minimum period of two years. The same provisions will apply to immediate family member(s) accompanying the passenger. Note: for the purpose of this rule, "immediate family" means: spouse, children (including adopted children), parents, brothers, and sisters. The term also encompasses fathers-in-law, mothers-in-law, brothers-in-law, sisters-in-law, grandparents, grandchildren, sons-in-law, and daughters-in-law.

      (b) In the event of a passenger's death - provisions for accompanying passengers
      1. Extension of ticket validity for normal fares and waiver of maximum stay requirements of special fares
        • (aa) Carrier will extend the ticket validity of persons accompanying a deceased passenger for no longer than 45 days after the date of death of that passenger.
        • (bb) A death certificate (or a copy) duly executed by the competent authorities (i.e., those designated to issue a death certificate by the applicable laws of the country concerned) in the country in which death occurred must be presented at the time of reticketing and a copy retained in the carrier's files for a minimum period of 2 years.
      2. Waiver of minimum stay requirements - special fares
        • (aa) In the event of the death of a passenger en route, the minimum stay and group travel requirements with regard to any special fares will be waived for passengers who are either members of the immediate family of the deceased passenger or are other persons actually accompanying the deceased passenger.
        • (bb) The ticket must be endorsed "earlier return on account of death of . . . . . (name of passenger).
        • (cc) A death certificate (or a copy) duly executed by the competent authorities (i.e., those designated to issue a death certificate by the applicable laws of the country concerned) in the country in which death occurred must be presented to the reticketing carrier at the time of reticketing. Passenger will be accommodated under this provision only in the class of service originally ticketed.
        • (dd) If the death certificate is not available at the time passenger is to travel, or, if the carrier has reason to doubt the validity of such certificate, passenger will be accommodated only upon payment of the fare applicable to transportation actually used, and a request for refund may be filed with the carrier. Upon receipt of the claim form and all supporting documents, carrier will determine the validity of the claim, and if valid, will refund to the passenger the difference between the total fares paid by the passenger and the amount such passenger would have paid under the provisions of this rule.
        • (ee) The provisions of this rule will also apply to members of the immediate travel party who accompany the passenger.
  5. Coupon sequence and production of the ticket flight coupons must be used in sequence from the place of departure as shown on the passenger coupon. The passenger throughout his journey must retain the passenger coupon and all flight coupons of the ticket not previously surrendered to carrier. He must, when required, produce the ticket and surrender any applicable portion to carrier.
  6. Absence, loss, or irregularities of ticket
  7. Carrier is not obligated to accept a ticket if any part of it is mutilated or if it has been altered by other than carrier or if it is presented without the passenger coupon and all unused flight coupons.
  8. Carrier will refuse carriage to any person not in possession of a valid ticket. In case of loss or nonpresentation of the ticket or the applicable portion thereof, carriage will not be furnished for that part of the trip covered by such ticket or portion thereof until the passenger purchases another ticket at the current applicable fare for the carriage to be performed.
  9. Nontransferability
    A ticket is not transferable, but carrier shall not be liable to the person entitled to be transported or to the person entitled to receive such refund for honoring or refunding such ticket when presented by someone other than the person entitled to be transported thereunder or to a refund in connection therewith. If a ticket is in fact used by any person other than the person to whom it was issued, carrier will not be liable for the destruction, damage, or delay of such unauthorized person's baggage or other personal property or the death or injury of such unauthorized persons arising from or in connection with such unauthorized use.
  10. Issuance of Ticket Stock
    The carrier will issue to a person a stock of tickets and validating stamp for the purpose of issuing tickets for transportation, subject to (1) reasonable credit requirements and (2) entering into a written agreement authorizing the issuance of tickets and providing for accounting, reservations, and ticketing procedures and provisions protecting the carrier from loss or misuse of the tickets.
  11. Ticket Number Requirement
    For fares requiring an advance purchase ticket, numbers must be forwarded to ha by the ticketing time limit. Failure to do so will result in cancellation of reservations.
  12. Paper Ticket Fee
    HA will collect a USD 75.00 non-refundable service charge when a passenger voluntarily requests a paper ticket or the conversion of an electronic ticket to paper for all ET eligible itineraries.

Currency of Payment
Except as otherwise provided below, fares and charges are payable in any currency acceptable to carrier. When payment is made in a currency other than the currency in which the fare is published, such payment will be made at the rate of exchange established for such purpose by carrier, the current statement of which is available for inspection by the passenger at carrier's office where the ticket is purchased. The provisions of this paragraph are subject to applicable exchange laws and government regulations.

  1. Payment of fares for travel originating in the U.S.A. shall be in U.S. currency.
  2. Payment of fares for travel originating in Canada shall be in Canadian currency.
  3. Payment of fares for travel originating at a point outside the U.S.A. and destined to a point in the U.S. shall be in the currency of the country of origin, except as provided in (d) below.
  4. Payment of fares for travel originating at a point outside the U.S.A. or Canada destined to a point in the U.S.A. or Canada may also be made in U.S. or Canada in dollars when the fare in the currency of the country of origin is converted to dollars at the local banker's buying rate of exchange.
  5. In case of cancellation or rerouting which results in a partial refund of the original fare, the value of the unused portion of the ticket shall be calculated in the currency of the country of transportation origination. Such amount may be refunded in the currency of the country of transportation origination or may be converted into the currency of the country of refund or reissuance at the local bankers buying rate in effect at the time refund takes place.

    Note: Carrier will pay the refund in the same form (i.e., cash, check, credit card, etc.) that was used in purchasing the original transportation document. Carrier, in making the refund, will observe any refund restriction that may be published in the applicable rules governing the original transportation document. Further, carrier will observe any government or carrier restriction imposed on the conversion and refund of currencies outside the country whose currency was originally collected.
  6. Where an additional collection is to be made as a result of the rerouting, the additional amount may be collected in the currency of the country of transportation originating or may be converted into the currency of the country in which the rerouting takes place at the local bankers buying rate in effect at the time of rerouting. *Such amount shall not be greater than the fare published in the currency of country of transportation origination for the transportation actually used and/or to be used.
  7. "Banker's Buying Rate" means the rate at which, for the purpose of the transfer of funds through banking channels (i.e., other than transactions in bank notes, travelers checks, and similar banking instruments), a bank will purchase a given amount of foreign currency in exchange for one unit (or units) of the national currency of the country in which the exchange transaction takes place. Exceptions:
    1. In the U.S.A., the banker's buying rate means the rate published each Tuesday in the wall street journal under the heading of "selling prices for bank transfers in the U.S. for payment abroad." This rate will be applicable from Wednesday of each week up to and including the Tuesday of the following week.
    2. In the case of Belgium, France, and Italy where two rates (commercial and financial) are shown, the commercial rate shall be used.
    3. When a national holiday falls on Monday, foreign exchange rates do not appear in the Tuesday edition of the Wall Street Journal. In such exceptional cases the previous week's rates are used through Wednesday instead of Tuesday, and the Wednesday edition of the Wall Street Journal will be used for the period Thursday through Tuesday.
    4. In Canada the Banker's Buying Rate means the rate published each Saturday in the Toronto Globe & mail under the heading Foreign Exchange - Mid Market Rate in Canadian funds. This rate will be applicable from Monday of the following week up to and including the Sunday following after. When exceptional circumstances prevent the publication of exchange rates in the Saturday edition of the Toronto Globe & mail the currently applicable exchange rates will remain effective until 2 days after superseding exchange rates are published. Such superseding rates will be effective through the first Sunday following their publication date.
APPLICATION OF TARIFF
  1. General
    1. This tariff shall apply to carriage of passengers and baggage, and to all services incidental thereto, performed by HA under local fares, rates and charges and by HA in conjunction with other participating carriers under joint fares, rates and charges contained in tariffs which make specific reference to this tariff for governing rules, regulations and conditions of carriage.
    2. Where HA is specifically named in any rule contained herein such rule applies to local carriage via HA and to carriage via HA in conjunction with other participating carriers named in such rule.
    3. Except as otherwise provided, charges or monetary amounts shown herein in dollars or cents are stated in terms of lawful U.S. currency. Charges or monetary amounts are also stated in terms of lawful Canadian currency whenever so indicated directly in connection therewith.
    4. International transportation shall be subject to the rules relating to liability established by, and to all other provisions of the convention for the unification of certain rules relating to international transportation by air, signed at Warsaw, October 12, 1929, or such convention as amended, whichever may be applicable to the transportation hereunder. Any provision of these rules which is inconsistent with any provision of said convention shall, to that extent, but only to that extent, be inapplicable to international transportation.

      Note: rules stating any limitation on, or condition relating to, the liability of carriers for personal injury or death are not permitted to be included in tariffs filed pursuant to the laws of the United States, except to the extent provided in rule 55(b)(1). Any such limitation or condition in any rule herein is not a part of this tariff, except to the extent provided in rule 55(b)(1) filed with the Civil Aeronautics Board of the United States. Nothing in this tariff modifies or waives any provision of the convention.
    5. Except as otherwise provided below, fare rule provisions, local or joint fares, including arbitraries contained in the on-line tariff database maintained by airline tariff publishing company, agent on behalf of ha are considered to be part of this tariff.
  2. Gratuitous Carriage
    With respect to gratuitous carriage, carrier reserves the right to exclude the application of all or any part of this tariff.
  3. Change Without Notice
    Except as may be required by applicable laws, government regulations, orders and requirements, carrier's rules, regulations and conditions of carriage are subject to change without notice; provided, that no such change shall apply to a contract of carriage after the carriage has commenced.
  4. Effective Rules, Fares and Charges
    All carriage of passengers and/or baggage shall be subject to the carrier's rules, regulations, and tariffs in effect on the date of commencement of carriage covered by the first flight coupon of the ticket.
    1. When the fares or charges collected are not the applicable fares or charges, the difference will be refunded to or collected from the passenger as may be appropriate.
    2. If, after a ticket has been issued and before any portion thereof has been used, and a decrease in the fares or charges applicable to the transportation shown on the ticket becomes effective, or a new fare which the passenger can qualify is added between the points shown on the ticket, the amount of the difference in fares will be refunded with a USD $100.00 administrative service charge will apply for all tickets and un-ticketed Prepaid Ticket Advise (PTA) presented for refund.

      Note: Purchase of a Prepaid Ticket Advice (PTA) will constitute purchase and issuance of a ticket for the purpose of this rule.
    Exception: (applicable only for local and joint transportation originating in Area l or in Micronesia.) no increase will be collected in cases where the ticket has been issued prior to the effective date of a tariff containing an increase in the applicable fare, effected through a change in fare level, a change in conditions governing the fare, or a cancellation of the fare itself, provided:
    1. The originating international flight coupon of the ticket was issued for a specific flight at the fare contained in a tariff lawfully in effect on the date of ticket issuance (determined by the validation stamped or imprinted on the ticket.
    2. The originating international flight shown on the ticket is not voluntarily changed at the passenger's request subsequent to the effective date of any increase in the applicable fare.
    3. Flights other than the originating international flight are not voluntarily changed to reflect a revised routing via which the original fare charged would not have been applicable.
    4. This provision shall apply only to the passenger to whom the ticket was originally issued.
  5. Percentage of Fares or Charges
    When rules or provisions in this tariff, or tariffs governed hereby, provide for the application of fares and charges based upon percentages of other fares and charges, such proportionate fares and charges will be determined in accordance with the percentage conversion table of this tariff.
  6. Reference to tariffs, pages, rules, items and notes are continuous and include revisions, supplements thereto and reissues thereof.
  7. No employee of the carrier has the authority to alter, modify or waive any provision of the contract of carriage or of this tariff. Carrier appointed agents and representatives are only authorized to sell tickets for air transportation pursuant to approved fares, rules and regulations of carrier. This rule supersedes any conflicting provision contained in the contract of carriage.
  8. Overriding law (applicable for transportation to, from, or via a point(s) outside the U.S.A.) insofar as any provision contained or referred to in the ticket or in this tariff may be contrary to mandatory law, government regulations, orders, or requirements, such provision shall remain applicable to the extent that it is not over-ridden thereby. The invalidity of any provision shall not affect any other part.
  9. Misfiled Fares
    HA, as a policy, does not file nor intend to offer/file tickets priced at zero or near zero. Essentially, such fares do not make any economic sense. We have introduced warning mechanisms to try to prevent such occurrences; however, occasionally fares such as these mistakenly get loaded into computer reservation systems that are not controlled by HA. Agents/customers should be aware that in these circumstances they are not allowed to ticket at these fares and HA will not honor fares of zero or near zero value. In the event a zero or near zero fare is ticketed inadvertently, HA will void such ticket and may choose to waive, in its sole discretion, certain rules or restrictions of existing published fares as a gesture of good will.
  10. HA reserves the right to charge the passenger for reimbursement of repair and/or cleaning costs incurred as a result of actions by that passenger during transport on HA.
SCHEDULES, DELAYS AND CANCELLATION OF FLIGHTS
  1. Schedules
    Times shown in timetables or elsewhere are approximate and not guaranteed, and form no part of the contract of carriage. Schedules are subject to change without notice and carrier assumes no responsibility for making connections. Carrier will not be responsible for errors or omissions either in timetables or other representations of schedules. No employee, agent or representative of carrier is authorized to bind carrier by any statements or representation as to the dates or times of departure or arrival, or of the operation of any flight.
  2. Schedule Irregularity
    When a passenger will be delayed because of a schedule irregularity or a carrier cancels the passenger's reservation pursuant to rule 60 (reservations):
    1. Any carrier causing such delay or in the case of a misconnection the original receiving carrier(s), will transport the passenger without stopover on its (their) next flight, on which space is available, in the same class of service as the passenger's original outbound flight at no additional cost to the passenger; if space is available on a flight(s) of a different class of service, acceptable to the passenger, such flight(s) will be used without stopover at no additional cost to the passenger only if it (they) will provide an earlier arrival at the passenger's destination, next stopover point or transfer point;
    2. If the carrier causing such delay, or in the case of misconnection the original receiving carrier(s) is unable to provide onward transportation acceptable to the passenger, any other carrier or combination of connecting carriers, at the request of the passenger will transport the passenger without stopover on its (their) next flight(s) in the same class of service as the passenger's original outbound flight or if space is available on a flight(s) of a different class of service, acceptable to the passenger, such flight(s) will be used without stopover at no additional cost to the passenger only if it (they) will provide an earlier arrival at the passenger's destination, next stopover point or transfer point;
    3. The carrier causing the schedule irregularity will refund in accordance with rule 90 (refunds); or
    4. When passenger is rerouted in accordance with paragraph (2) above, carrier will endorse to another carrier the unused portion of the ticket for the purposes of rerouting.

      Exception: carrier will not require endorsement for transportation documents governing portions of transportation wholly within the area comprising the Continental U.S.A.
  3. Change In Schedule
    When a passenger will be delayed because of a change in its schedule, carrier will arrange to:
    1. Transport the passenger over its own lines to the destination, next stopover point or transfer point shown on its portion of the ticket, without stopover at no additional cost to the passenger, provided that a passenger who paid a economy fare will be transported on one of its first class flights only if such flight will provide an earlier arrival than its next economy flight on which space is available;
    2. Endorse the unused ticket for the purpose of rerouting over another carrier; or
    3. Refund in accordance with rule 90 (refunds).
  4. Cancellations
    1. Carrier undertakes to use its best efforts to carry the passenger and baggage with reasonable dispatch, but no particular time is fixed for the commencement or completion of carriage. Subject thereto carrier may, without notice, substitute alternate carriers or aircraft and may alter or omit the stopping places shown on the face of the ticket in case of necessity.
    2. Carrier may, without notice, cancel, terminate, divert, postpone, or delay any flight or the further right of carriage or reservation of traffic accommodations and determine if any departure or landing should be made, without any liability except to refund in accordance with its tariffs the fare and baggage charges for any unused portion of the ticket, when it would be advisable to do so:
      1. Because of any fact beyond its control (including, but without limitation, meteorological conditions, acts of god, force majeure, strikes, riots, civil commotions, embargoes, wars, hostilities, disturbances or unsettled international conditions), actual, threatened or reported or because of any delay, demand, condition, circumstances or requirement due, directly or indirectly, to such fact;
      2. Because of any fact not reasonably to be foreseen, anticipated, or predicted;
      3. Because of any government regulation, demand, or requirement; or
      4. Because of shortage of labor, fuel, or facilities or labor difficulties of carrier or others.
    3. Carrier may cancel the right or further right of carriage of the passenger and his baggage upon refusal of the passenger, after demand by carrier, to pay the fare or portion thereof so demanded, or to pay any charge so demanded and assessable with respect to the baggage of the passenger, without being subject to any liability therefore except to refund, in accordance herewith, the unused portion of the fare and baggage charge(s) previously paid, if any.
  5. Notwithstanding the provisions of this rule, carrier will not accept for any purposes under this rule passenger tickets or related transportation documents issued by any carrier which is in substantial default of its interline obligations or which voluntarily or involuntarily has become the subject of bankruptcy proceedings (the "defaulting carrier").

    Exception: notwithstanding the provisions of this paragraph, tickets issued by the defaulting carrier will be accepted solely for transportation over the lines of carrier provided such tickets were issued by such defaulting carrier in its capacity as agent for carrier and specified transportation via carrier. When tickets are accepted, no adjustments in fare will be made which would require carrier to refund money to the passenger.
ACCEPTANCE OF BAGGAGE
  1. General Conditions of Acceptance
    Carrier will accept for transportation as baggage, such personal property as is necessary or appropriate for the wear, use, comfort, or convenience of the passenger for the purpose of the trip, subject to the following conditions:
    1. All baggage is subject to inspection by the carrier; however, the carrier shall not be obligated to perform inspection. Carrier will refuse to transport or will remove at any point baggage that the passenger refuses to submit for inspection.
    2. Carrier has the right to refuse to transport baggage on any flight other than the one carrying the passenger.
    3. Carrier will refuse to accept property for transportation that is not suitably packaged to withstand ordinary handling; whose size, weight or character renders it unsuitable for transportation on the particular aircraft that is to transport it; that will damage other baggage; that cannot be accommodated without harming or annoying passengers.
    4. Checked baggage will be carried in the same aircraft as the passenger unless such carriage is deemed impractical by carrier, in which event carrier will carry the baggage on the next preceding or subsequent flight on which space is available.
    5. Upon delivery to carrier of the baggage to be checked, carrier will insert in the ticket the number of pieces of the checked baggage (which act shall constitute the issuance of the baggage check); in addition, carrier shall issue for identification purposes only a baggage (claim) tag for each piece of baggage so delivered and covered by the baggage check. All baggage or other property of which the carrier assumes custody and for which it issues a claim check shall be deemed acceptable for transportation by air. Baggage and property of which the carrier will not assume custody and will not issue a claim check will only be accepted if the passenger executes a release in the form set forth in the note below:

      Note: The release, to be supplied by the carrier, will relieve carrier from liability for loss of contents of, damage to, or delay in delivery of checked baggage of the types identified in paragraph (3) above which results solely from the unsuitability of such items as checked baggage and/or the inadequacy of their packaging, and not from carrier failure to exercise the ordinary standard of care.
    6. Conditions and limitations or restrictions for the acceptance of baggage which are applicable to carrier as outlined in this tariff apply locally on carrier or for interline transportation where carrier is involved in the routing.
  2. Quantity And/Or Size Maximums
    No article will be accepted for transportation if the maximum outside linear dimensions exceed 80 in. or if the article weighs more than 70 pounds.

    Exception 1: HA will accept one article weighing more than 50 lbs. but less than 70 lbs. tendered by a representative of the United States Secret Service or White House Communication Agency.

    Exception 2: This provision does not apply to duffel bags, sea bags, or b-4 bags (Rule 220); sporting equipment (Rule 195); live animals (Rule 200); or cabin baggage (Rule 215).

    Exception 3: (to/from points in the South Pacific) the maximum outside linear dimensions acceptable are 62 inches and/or weighing not more than 70 lbs.

    Exception 4: (between points in the U.S.A. and Fukuoka and between points in Area 3 and Fukuoka). First piece 62 inches and weighing not more than 70 lbs. second piece 55 inches and weighing not more than 70 lbs.
  3. Acceptance of special items and pets
    Special items and pets will only be accepted in accordance with the additional provisions and/or charges specified in Rules 100 (conditions for acceptance of special items) and 105 (pets).
ACCEPTANCE OF PETS AND ANIMALS
  1. General Conditions Of Acceptance
    1. Pets, limited to dogs, cats and household birds, when properly crated and accompanied by valid health and rabies vaccination certificates, entry permits and other documents required by countries of entry or transit will be accepted for carriage subject to the following requirements. Pets will be accepted as baggage only when accompanied by a passenger traveling on the same aircraft.

      EXCEPTION 1: This rule does not apply to the transportation of live animals pursuant to Rule 56 of this tariff.

      EXCEPTION 2: This rule does not apply to flights originating from or departing to Australia and/or the Philippines.  Pets are not accepted as baggage on flights originating from or departing to Australia and/or the Philippines.

      EXCEPTION 3: Brachycephalic (short-nosed) dogs and cats will be accepted for transportation on HA if the owner/shipper agrees to (1) release Hawaiian from any and all liability resulting from the transportation of the animal and (2) not file any claim with Hawaiian relating to the transportation of the animal. The owner/shipper must sign a liability release form prior to HA accepting the animal for transport.
    2. Advanced arrangements must be made.
    3. The animal must be harmless, inoffensive, and odorless and require no attention during transit.
    4. The animal must be confined in a kennel subject to inspection and approval by the carrier prior to acceptance.
    5. The passenger must make all arrangements and assume full responsibility for complying with any applicable laws, customs and/or other governmental regulations, requirements or restrictions of the country, state or territory to which the animal is being transported.
    6. Carriage of animals is limited to one animal per container except that two kittens or two puppies under 10 weeks of age or household birds will be permitted in a single container. Carrier will limit the number of containers carried on any flight in order to ensure the safety and well being of any animal transported.
    7. Carrier will refuse acceptance of an animal as checked baggage if the local temperature at the origin, destination, or connecting airports exceeds 85 degrees Fahrenheit/29 degrees Celsius or falls below 45 degrees Fahrenheit/7 degrees Celsius. The temperature at the time the animal is tendered for acceptance will be used as the determining factor.

      Note 1: Animals will not be accepted for check-in to a city that is under a seasonal pet acceptance embargo.

      If HA is unable to accept an animal due to temperature restrictions, the customer may rebook to the next flight with availability for the customer and animal in the original booking class, subject to all conditions of this rule. Any applicable fare differences or date change penalties will be waived for the customer only. Applicable charges for carriage of the animal will apply.
  2. Pets in the Cabin
    Not allowed.
  3. Kennel and Animal Storage
    Maximum Hard-Sided Kennel Size for Animals Checked as Baggage:
    The kennel must not exceed the following dimensions:
    KENNEL SIZE (IN INCHES)
    AIRCRAFT TYPE LENGTH WIDTH HEIGHT
    767 40 27 30
    Pet container must be made of leak-proof metal, wood, fiber glass or polyurethane and subject to inspection and approval by carrier prior to flight departure time.
  4. Charges
    The animal and its kennel will not be included in determining the free baggage allowance and will always be subject to a [R] $175.00 charge.
AMENITIES/SERVICES FOR DELAYED PASSENGERS

Carrier will assume the following expenses for all its passengers, regardless of class of service, incurred as a result of cancellation, delay or interruption of carrier's flight on which a passenger holds confirmed reservations or a passenger paying a standby fare provided such passengers have been cleared for boarding on the flight. Carrier will advise all passengers of the available amenities when a delay is expected to exceed four hours.


  1. Hotel Room
    1. Carrier will furnish hotel accommodations selected by ha if the delay is expected to exceed four hours during the period of 10:00 p.m. to 6:00 a.m.
    2. Hotel accommodations are not to exceed 24 hours and are not to be in excess of the charge for one night's lodging.
    3. No hotel accommodations will be provided to a passenger whose permanent domicile is in the area where the delay occurs.
  2. Meals

    A passenger who would otherwise have received complimentary meal service on a flight which has been delayed or cancelled, will be furnished complimentary meal service at appropriate hours for a period not to exceed 24 hours from the time of flight interruption or until passenger resumes his trip, whichever occurs earlier.

  3. Ground Transportation

    Free ground transportation from the airport to the downtown area or to and from local hotel, whichever is applicable.

  4. Communications

    One long distance telephone call or one 15-word straight telegram will be allowed within the united states. One message will be allowed to or from a point outside the united states via the carrier's internal communications system in order to request that the carrier involved in transporting the passenger to his final destination, advise a concerned party of delay. Exception: provisions of (a), (b), (c) and (d) above, do not apply to passengers at a point of stopover who hold confirmed reservations on a flight which is delayed or cancelled by a work stoppage or slowdown caused by air traffic controllers, or because of U.S. weather bureau observations or forecast indicating that environmental conditions will be such that, at the time of arrival or departure of the flight, the airport may be closed or that weather conditions will be less that the minimum allowed for landing or takeoff as required by the federal aviation administration. If an attempt is made to conduct the flight, all passengers will be informed that an attempt will be made. If the flight operates to the passenger's destination or returns to the passenger's point of origin on ha, no amenities will be provided.


    Note: The above exception does not apply and amenities will be provided to:

    1. Passengers who are deplaned at a point other than point of origin, stopover point, or destination; or
    2. Passengers whose onward transportation on the carrier is delayed or cancelled at a connection point intermediate to their destination.
CHECKED AND CARRY-ON BAGGAGE

Subject to the conditions of Rules 97, 100 and 105, passengers may check baggage for carriage in the cargo compartment of the aircraft and/or may carry baggage on board the aircraft subject to the provisions in paragraphs (A) and (B) below. The carrier will determine the suitability of baggage, as to weight, size and character, to be carried in the passenger compartment of the aircraft.


  1. Checked Baggage
    Carrier will check baggage which is tendered by a passenger and which is acceptable under the terms of rules 97, 100 and 105, upon presentation by a passenger of a valid ticket for transportation over the lines of that carrier, subject to the conditions specified below:
    1. Baggage must be checked at the city or airport office designated by the carrier and in advance of flight departure time as prescribed by the carrier.
    2. The passenger's name must appear on the baggage. Carrier will supply baggage identification labels free of charge.
    3. Baggage will not be checked:
      1. To a point that is not specified on the passenger's ticket
      2. Beyond the passenger's next point of stopover or, if there is no stopover, beyond the destination designated on the ticket
      3. Beyond a point at which the passenger wants to reclaim the baggage or any portion thereof
      4. Beyond the point to which all applicable charges have been paid
      5. Beyond a point at which the passenger is to transfer to a connecting flight, it that flight is scheduled to depart from an airport different from the one at which the passenger is scheduled to arrive
      6. Beyond the point to which the passenger holds a reservation.
    4. Live animals will not be checked beyond a point of transfer to another carrier.
  2. Delivery of Checked Baggage by Carrier
    1. Checked baggage will be delivered to the bearer of the baggage check upon payment of all unpaid sums due carrier under contract of carriage and upon return to carrier of the baggage (claim) tag(s) issued in connection with such baggage. Carrier is under no obligation to ascertain that the bearer of the baggage check and baggage (claim) tag is entitled to delivery of the baggage and carrier is not liable for any loss, damage or expense arising out of or in connection with such delivery of the baggage. Except as otherwise provided in subparagraph (3) below, deliver will be made at the destination shown in the baggage check.
    2. If the provisions of subparagraph (1) above, are not complied with by a person claiming the baggage, carrier will deliver the baggage only on condition that such person establishes to carrier's satisfaction his rights thereto and if required by carrier, such person shall furnish adequate security to indemnify carrier for any loss, damage or expense which may be incurred by carrier as a result of such delivery.
    3. At the request of the bearer of the baggage check and baggage (claim) tag(s), checked baggage will be delivered at the place of departure or an intermediate stopping place upon the same condition provided for in subparagraph (1) above, unless precluded by government regulations or unless time and circumstances do not permit. In delivering baggage at the place of departure or at any intermediate stopping place, carrier shall be under no obligation to refund any charges paid.
    4. Acceptance of baggage by the bearer of the baggage check and baggage (claim) tag(s) without written complaint at the time of delivery is presumptive evidence that the baggage and contents have been delivered in good condition and in accordance with the contract of carriage.
    5. Passengers who arrive at the airport of departure for check-in within 30 minutes of scheduled departure or who are traveling on a standby basis and are accepted for carriage will be advised that it may not be possible to load their checked baggage on the flight on which he/she has been accepted for carriage. Such baggage will be accepted only upon execution of a release, supplied by the carrier, which relieves the carrier from liability of any delivery charges resulting from failure of baggage to arrive on the flight on which the passenger traveled unless the carrier has failed to exercise ordinary standards of care in the carriage and delivery of the baggage.
  3. Carry-On Baggage
    1. When baggage is carried on board the aircraft it may be stored in carry-on compartments of aircraft so equipped or it must be retained in the passenger's custody and stored under a seat or in an overhead compartment approved for the carriage of such baggage.
    2. Carry-on baggage must fit under the seat in front of the passenger or be stored in a approved compartment (closet or overhead bin) and is subject to the following additional conditions.

      1. The maximum size is 45 linear inches (9x14x22).
      2. The maximum weight is 25 pound per passenger.
    3. HA has a limit of one (1) piece of carry-on baggage, which may change from time to time without notice. In addition to the carry-on bag, passenger may carry on a personal item such as a purse, briefcase, laptop computer, back pack, or similar piece. When flights are full, ha reserves the right to stow carry-on baggage in the cargo compartment of the aircraft. Carry-on baggage may be limited further by aircraft type or storage availability.

      EXCEPTION: Any assistive device brought into the cabin by a qualified individual with a disability shall not be subject to the above limitation.
EXCESS BAGGAGE CHARGES
Baggage in excess of the maximum allowance specified in Rule 115 (Free Baggage Allowance) will be accepted for transportation only upon payment of excess baggage charges specified in this rule.
Excess baggage charges will apply from the point at which baggage is accepted for transportation to the point at which baggage is checked or transported in the passenger compartment. Baggage connecting to other airlines will also be subject to the connecting airline's excess charges, in addition to the carrier's excess charges.

  1. Applicable Charges
    Where the provisions of Rule 115 indicate a maximum acceptable number of pieces of baggage that will be carried free, the pieces(s) in excess of that maximum will be subject to the charges prescribed in paragraph (B) below.
  2. Excess Piece Charges
    Baggage in excess of the free baggage allowance specified in Rule 115 will be charged as shown below between segments serviced by HA only and the applicable charge(s) published by other carrier(s) when passengers are making direct connections and baggage is checked to the passenger's next point of stopover or, if there is no stopover, the final destination.
    1. Applicable charges between the State of Hawaii and Pago Pago, American Samoa (PPG) / Papeete, Tahiti (PPT) / Sydney, Australia (SYD):
      Pieces
      Charge
      1st to 3rd excess pieces 
      USD $80.00 for each excess piece
      4th to 6th excess pieces 
      USD $105.00 for each excess piece
      7th or any additional
      USD $180.00 for each excess piece
    2. Applicable charges between Points in the Continental USA and Pago Pago, American Samoa (PPG) / Papeete, Tahiti (PPT) / Sydney, Australia (SYD):
      Pieces
      Charge
      1st to 3rd excess pieces 
      USD $105.00 for each excess piece
      4th to 6th excess pieces 
      USD $130.00 for each excess piece
      7th or any additional
      USD $205.00 for each excess piece
    3. Applicable charges, between the USA and Manila, Philippines (MNL):
      1. Travel from points within Hawaii to MNL    USD 125.00 for each excess piece
      2. Travel from the Continental USA to MNL    USD 125.00 for each excess piece
      3. Travel from MNL to points within the State of Hawaii:
        1. For travel 26Dec-31Jan, 16Mar-31May, 01Aug-31Aug:
          1st to 3rd excess pieces PHP 7000 for each excess piece
          4th to 6th excess pieces PHP 7800 for each excess piece
          7th or any additional PHP 10800 for each excess piece
        2. For travel 01Feb-15Mar, 01Jun-31Jul, 01Sep-25Dec:
          1st to 3rd excess pieces PHP 5300 for each excess piece
          4th to 6th excess pieces PHP 6100 for each excess piece
          7th or any additional PHP 9100 for each excess piece
      4. Travel from MNL to the Continental USA:
        1. For travel 26Dec-31Jan, 16Mar-31May, 01Aug-31Aug:
          1st to 3rd excess pieces PHP 8400 for each excess piece
          4th to 6th excess pieces PHP 9500 for each excess piece
          7th or any additional PHP 12500 for each excess piece
        2. For travel 01Feb-15Mar, 01Jun-31Jul, 01Sep-25Dec:
          1st to 3rd excess pieces PHP 6500 for each excess piece
          4th to 6th excess pieces PHP 7500 for each excess piece
          7th or any additional PHP 10500 for each excess piece
  3. Oversize Pieces
    When the maximum outside linear dimensions are more than 157 linear centimeters or 62 inches but less than 206 linear centimeters or 80 inches, the charge will be 200 percent of the excess piece charge defined above.

    An oversize piece (more than 157 linear centimeters or 62 inches but less than 206 linear centimeters or 80 inches) may be substituted in lieu of two pieces of free baggage allowance.

    Baggage will not be accepted for carriage when the maximum outside or linear dimensions are more than 206 centimeters or 80 inches, or when the weight exceeds 32 kgs. or 70 lbs.
STANDARD FORMAT OF ELECTRONIC RULES

This category contains the rule title and defines the application of the rule. It will be used to indicate the geographical application of the rule, type of service (first, coach, etc.), type of transportation (one way or round trip), type of journey (single open jaw, round trip, etc.) and applicability for use with joint fares, tour fares and group fares. Provisions for capacity limitations, general rules which are not applicable and miscellaneous information which is not category specific will also appear here. This category will appear with every rule with at least the rule title.


Eligibility

Eligibility (category 1)
This category is used to define the identification requirements and age range for a particular passenger type, if such conditions exist. it is not used to define the actual passenger types, e.g. clergy, military, etc., for a fare class. passenger type information is provided in the fare class application. if this category is not present, the assumption is that there are no eligibility restrictions.


Day/Time (category 2)
This category times and/or days when travel is permitted. The day/time information applies to origins of trips scheduled to depart during that time period. If this category is not present, the assumption is that the fare is available for travel at all times of the day and all days of the week.


Seasonality (category 3)
This category is used to reflect the dates of a specific season or the dates on which a fare is valid. The assumption for applying this category is that a seasonal fare is based on the season of the origin portion of travel. The seasonal level in effect at the origin is used for all subsequent travel regardless of date. If this category is not present, the assumption is that the fare is available every day of the year.


Flight Application (category 4)
This category reflects information regarding the use of a fare on specific flight numbers, types of service (non-stop, multi-stop, etc.), equipment types and travel via points. If may be used to reflect either positive or negative application of the information. If this category is not present, it indicates that there are no flight restrictions for the fare.


Advance Reservations/Ticketing (category 5)

  1. Advance purchase, super advance purchase, group and special excursion (pex) fares and inclusive tour fares must be booked in advance for the entire journey.
  2. Advance purchase, super advance purchase and special excursion (pex) fare tickets must show confirmed reservations for the entire journey.


Minimum Stay (category 6)

  1. The number of days counting from the day of departure, on the first outbound international sector to the earliest day return travel may commence from the last international stopover point (including for this purpose, the point of turnaround).
  2. Waiver on minimum stay provisions are permitted only in the event of death.


Maximum Stay (category 7)
The number of days counting from the day of departure, to the last day return travel may commence from the last stopover point (including for this purpose, the point of turnaround).


Stopovers (category 8)
Stopovers are permitted.


Transfers (category 9)
Where transfers are limited by number, an interline transfer shall be permitted at the point of turnaround/fare construction point; provided that such transfer shall not be counted.


Permitted Combinations (category 10)
Fares used in combination are to be shown separately on the ticket.


Blackout Dates (category 11)
This category is used to define single dates or date ranges when travel is not permitted. the assumption is made that blackouts apply to the scheduled departure time of a flight regardless of the portion of the passenger's travel they represent. if this category is not present, the fare is not subject to blackout dates.


Surcharges (category 12)
This category defines the conditions under which surcharges are applicable and the corresponding charge. The assumption is that there are no surcharges unless this category is present. If restrictions for a fare may be waived or modified based upon payment of a charge, these conditions will be found in either this category or in (category 16), penalties.


Accompanied Travel (category 13)
This category is used as a component of a rule when travel with one or more other passengers is necessary to qualify for a fare. If this category is not present, any passenger may travel alone over the entire routing.


Travel Restrictions (category 14)
This category is used to state specific travel date restrictions. Usually these are the dates when the fare may first be used for travel or after which it may no longer be used. If this category is not present, the fare is available for travel at all times.


Sales Restrictions (category 15)
This category is used to define a fare that is available for sale subject to restrictions based on date, point of sale or similar conditions. the dates are most commonly first and last reservation or ticketing dates. If this category is not present, the fare is available for reservations and ticketing at all times, anywhere and by anyone.


Penalties (category 16)

  1. Cancellation and no-show for inclusive tour fares, no retroactive application of any fare established for use only in conjunction with inclusive tours shall be granted after commencement of travel.
  2. Rebooking and rerouting individual fares: permitted. Group fares: voluntary - not permitted. Involuntary - permitted.


Higher intermediate point (category 17)
It is assumed that the higher intermediate point rule applies. This category is used to negate that assumption when stopovers or connections are made at specific geographic locations.


Ticket endorsements (category 18)
Advance purchase, super advance purchase and special excursion (pex) fare tickets and any subsequent reissue must be annotated: "nonref/apex" or "nonref/pex", as applicable.


Discounts

Children's discounts (category 19)

  1. Children: 50 percent of the applicable adult fare.
  2. Infants: 10 percent of the applicable adult fare.


Tour Conductor Discounts (category 20)
This category is used to provide either specific fare amounts or the information for calculating discount fares for tour conductors. It also specifies accompanying travel requirements travel requirements for the tour conductors traveling at the calculated or specified fare. If this category is not present, the fare is not discountable for tour conductors.


Agent Discounts (category 21)
This category is used to provide either specific fare amounts or the information for calculating discount fares for agents. If also specifies the accompanying travel requirements for agents traveling at the calculated or specified fare. If this category is not present, the fare is not discountable for agents.


All other discounts (category 22)
This category is used to provide the specific fare amounts or the information for calculating discount fares for all passenger types other than children, tour conductors and agents. It also specifies the accompanying travel requirements for the passengers traveling at the calculated or specified fare. If this category is not present, the fare is not discountable for the passenger types that fall into this category.


Miscellaneous Provisions (category 23)
This category is used to specify whether specific fares should or should not be used for construction of unpublished fares, proration, refund calculation, currency adjustments or as proportional fares. The assumption is that fares may be used for any purposes.


(category 24)
Currently not available


(category 25)
Currently not available


Groups

Groups (category 26)

  1. Group Size
    A minimum group size refers to the minimum number of passengers required to form a group which will permit the use of a particular fare. Unless otherwise specified in the fare rule, in order to determine the minimum group size, two children each paying at least 50 percent of the applicable group fare will be counted as one member of the group.
  2. Affinity Groups
    1. The travel group shall be formed from affinity groups, i.e. members or employees of the same association, corporation, company or other legal entity (hereinafter referred to as the "organization") which shall have principal purposes, aims and objectives other than travel, and sufficient affinity existing prior to the application for transportation to distinguish it and set it apart from the general public; provided that no transportation may be offered to an organization:
    2. With respect to the formation of affinity travel groups:
      1. Solicitation shall be limited to personal letters, circulars and telephone calls addressed to members of the organization, to group publications intended solely for members of the organization (or for members of the federation or body to which the organization belongs) and to any other form of solicitation not being public solicitation as defined in (iii) below,
      2. Solicitation shall be effected only by officials of the organization or members of the travel group,
      3. "Public Solicitation" shall be deemed to exist when the group transportation is described, referred to or announced in advertisements or any other writing or by means of public communication, whether paid or unpaid, including but not limited to telephone campaigns, radio, telegraph and television; provided, however, that a statement in public news media, other than advertisement, that could not reasonably be construed as calculated or likely to induce travel as a member of the travel group and which has not been initiated by the organization, any member of the travel group, the carrier or an agent or representative of any of them, shall not be considered public solicitation,
      4. The travel group shall not be gathered directly or indirectly by a person engaged in soliciting or selling transportation services or providing or offering to provide transportation to the general public, provided that the mere ascertainment of the group fare and/or its collection from members of the travel group shall not of itself be deemed to constitute engaging in such acts; provided further that if the organizer of the travel group (hereinafter referred to as "applicant") employs a travel agent to assist in the travel arrangements, such travel agent shall in no way solicit members of the travel group, except that after the party to be transported is formed the travel agent may contact members of such group for the purposes of arranging other travel services in addition to assisting in travel arrangements,
      5. Each member of the travel group shall be a member of the organization at the time of application for the group fare and shall have been such a member for at least six months immediately prior to the date on which the transportation will commence,
      6. The travel group may include the spouse and dependent children of a member of the organization from which the party to be transported is drawn and the parents of a member living in the same household as the member; provided, however, that any such spouse, dependent children or parents are accompanied on the flight by such member unless the member has been compelled to cancel his passage and only if such member's fare is not refunded.
  3. Own Use Groups
    The travel group shall be formed only for use of one person (which expression shall include an individual person or legal entity such as an association, partnership, company or corporation) (hereinafter referred to as "the purchaser"); provided that such purchaser shall not, wholly or partially, directly or indirectly, share the cost of air transportation with other persons interested in obtaining such transportation including the passengers carried. Notwithstanding the foregoing, such cost may have been raised by voluntary contributions, provided that:
    1. The voluntary contributions are not solicited nor obtained solely from the passengers to be carried;
    2. Participation in the travel group is not limited to those actually contributing;
    3. The minimum amount of each person's contribution has not been prescribed by the purchaser; and
    4. Each person to be included in the travel group is selected by the purchaser and for reasons other than such person's request that he be included in the travel group.
  4. Incentive Groups
    The travel group shall be comprised of groups of employees and/or dealers and/or agents (including spouses) of the same business firm(s), corporation(s) or enterprises(s) (excluding non-profit organizations) traveling under an established incentive travel program which rewards the employees, dealers and/or agents for past work or provides an incentive for future activities; provided that:
    1. The incentive travel program shall include air transportation, accommodations, sightseeing, entertainment and other features, the cost of which is borne entirely by such firm/corporation/enterprise and not passed on directly or indirectly to the employees, dealers or agents;
    2. Officials (and spouses) of such firm, corporation or enterprise may be included in the group if they are traveling for the purpose of making awards or officiating in the incentive travel program;
    3. Each member of the incentive group is a member of the organization at the time of application for the group fare.
  5. Documentation
    1. General requirements for all individual and group inclusive tours these must be vouchers specifying sleeping accommodations and any sightseeing or other features of the tour. Such vouchers, including those for ground transportation, must be available for inspection during check-in prior to commencement of outbound transatlantic travel.
    2. Affinity/incentive/non-affinity/own use group requirements
      1. Written application, in the form required, shall provide a full description of the travel desired, the names and total number of passengers, and, where applicable, the affinity/incentive/own use provision under which the travel is being requested, and must be signed by the applicant (the person responsible for the travel arrangements of the group).
      2. The application must be submitted to the issuing carrier (the carrier whose tickets are to be issued) prior to commencement of outbound travel. The deadline for receipt of the application is specified in each particular group travel rule.
      3. Except as otherwise noted, only those passengers listed in the written application may be transported.
      4. Passenger substitution/additions - if name changes and/or additions to the list of participants in the travel group may be made after the written application has been submitted, a statement will appear in this category giving the number of changes and/or additions permitted and the deadline, if any is involved.
      5. Each travel group shall be identified by a definite number (group code) assigned by the carrier.
    3. Group Inclusive Tour Requirements
      1. Written application, in the form required, shall provide the names and total number of passengers and the inclusive tour code number, and be signed by the tour operator or a passenger sales agent (also referred to as the 'travel organizer').
      2. The application must be submitted to the issuing carrier prior to commencement of outbound travel. The deadline for receipt of the application is specified in each particular group travel rule.
      3. Except as otherwise noted, only those passengers listed in the written application may be transported.
      4. Passenger substitutions/additions - if name changes and/or additions to the list of participants in the travel group may be made after the written application has been submitted, a statement will appear in this category giving the number of changes and/or additions permitted and the deadline, if any is involved.


Tours (category 27)

  1. minimum tour price
    1. The minimum selling price of the inclusive tour, normally expressed as the applicable inclusive tour plus a specific dollar amount.
    2. Any increase in the minimum selling price due to extra days of stay en route.
      Note: the term "minimum tour price" (mtp) shall be understood to mean the minimum selling price of the tour per passenger.
  2. Tour features (inclusive tours only)
    Tour features must include:
    1. Except as otherwise noted, the individual inclusive tour must be included in it's published price and appropriate literature, in addition to air transportation, the cost of sleeping or hotel accommodations, plus any other facilities or attractions such as airport transfers, sightseeing, motorcoach trips and car rentals.
    2. Except as otherwise noted, the group inclusive tour must include in it's published price appropriate literature, in addition to air transportation, the cost of airport transfers and sleeping or hotel accommodations for the total duration of the trip, plus other facilities or attractions such as sightseeing, motorcoach trips and car rentals.
  3. Tour literature (inclusive tours only)
    Tour literature must include:
    1. The price of the inclusive tour (air and land prices may be shown separately);
      1. Except as otherwise noted, the individual inclusive tour must be included in it's published price and appropriate literature, in addition to air transportation, the cost of sleeping or hotel accommodations, plus any other facilities or attractions such as airport transfers, sightseeing, motorcoach trips and car rentals.
      2. Except as otherwise noted, the group inclusive tour must include in it's published price appropriate literature, in addition to air transportation, the cost of airport transfers and sleeping or hotel
        Accommodations for the total duration of the trip, plus other facilities or attractions such as sightseeing, motorcoach trips and car rentals.
    2. The inclusive tour code.
  4. Tours must be paid for in full prior to commencement of travel and price of tour features and facilities may not be less than the amount specified in this category of the particular fare rule.


Visit another country (category 28)
This category reflects the requirements to qualify for a visit another country fare, e.g., country of residence, distance from destination country and ticket purchase. If this category is not present, the assumption is that the fare is not a visit another country fare.


Deposits (category 29)
This category indicates if there are deposit requirements to qualify for a fare, e.g., deposit amount, days required prior to ticketing/travel, refund of deposit conditions, and waivers for the deposit requirements. If this category is not present, the assumption is that there are no deposit requirements for the fare.
EXCESS VALUE CHARGES FOR BAGGAGE
  1. Excess Value Charges
      1. A passenger my declare a value for baggage in excess of $20.00 USD (Canadian $20.00 or 250 French Gold Francs) or its equivalent per kilogram in the case of checked baggage and $400.00 USD (Canadian $400.00 or 5000 French Gold Francs) or its equivalent per passenger in the case of unchecked baggage or other property.
      2. When such declaration is made, a charge of such excess value will be assessed by each carrier participating in the carriage at the following rates:
        Charge
        Additional Amount of Liability
        $1.00 per
        $100.00 Or Fraction Thereof

        NOTE: Carrier will assess the above charges for baggage value in excess of USD $750.00 for local carriage or for its portion of joint carriage wholly between points in the United States.
    2. This rule shall not entitle the passenger to declare such excess value for baggage in connection with carriage over carrier's route in relation to which the above rule does not permit such declarations, unless the carriage over such route forms a part of through carriage including other route in relation to which such declarations are permitted.
  2. Valuation Limit of Baggage
    No baggage of any one passenger having a declared value in excess of the amounts shown below will be accepted for carriage, unless special arrangement therefore has been made in advance between the passenger and the carrier(s) concerned: