• HawaiianMiles Terms & Conditions
• Premier Club Terms & Conditions
• Pualani Terms & Conditions
• Partner Terms & Conditions
• Purchasing Miles Terms & Conditions
• ShareMiles Terms & Conditions
• HawaiianMiles XtraMiles Details
• How to Earn Miles

Premier Club Terms and Conditions*

1. Members must enroll as individuals and not in the name of a corporation, or any other legal entity.
2. Each member will receive a membership card and two free personalized luggage tags. Additional luggage tags may be purchased for a fee. New membership shall be valid 1 year from enroll date. Renewals shall be valid 1 year from current expiration or from enroll date if membership has expired.
3. Membership cards can be used only by the individual whose name is printed on the card. Hawaiian Airlines representatives may confiscate membership cards that are presented by anyone other than the member, or expired.
4. Memberships are non-refundable and non-transferable.
5. Members requiring a name change may purchase a replacement card and/or tag for a fee and are subject to the Terms and Conditions of the HawaiianMiles program.
6. Lost, stolen or damaged cards may be replaced for a fee.
7. Hawaiian Airlines is not responsible for any correspondence lost or damaged in the mail.
8. Exclusive reservation line is limited to the member and companion's reservations only.
9. Members must present a valid Premier Club membership card at the time of check-in, while pre-boarding and upon entering the "Premier Club" lounge. Membership cards must also be presented onboard Mainland U.S. flights to receive inflight amenities, which include a complimentary headset and drink, 2 drinks, or 2 headsets.
10. Members are limited to Hawaiian Airlines operated lounges located at most interisland routes serviced by Hawaiian Airlines, and on the Mainland U.S. at Los Angeles airport when traveling on a Hawaiian Airlines flight.
11. Express check-in and priority boarding are limited to members and a maximum of two guests per member when traveling on the same flight.
12. Premier Club check-in, priority boarding, and inflight amenities do not apply on Charter or Code Share flights.
13. Hawaiian Airlines reserves the right to restrict, alter or modify the fees, amenities, services, club hours, or locations at anytime with or without written notice to it's members.
14. Hawaiian Airlines reserves the right to prohibit any person from further participation in the program if, in Hawaiian's sole discretion, that person has violated Hawaiian's conditions of carriage or any of the rules described herein, which may result in termination of an individual's membership.
15. Members traveling on a non-revenue standby ticket will be limited to "Premier Club" lounge privileges only.
16. Each member is allowed to escort a maximum of two guests into the "Premier Club" lounges operated by Hawaiian Airlines. Some exceptions may apply depending on the capacity of the lounge at the time of entrance. Guests may enjoy the benefits of the lounge as long as the member accompanies and remains with them. Members are responsible for the actions of their guests and supervision of any accompanying minors in the lounge.
17. "Premier Club" lounge locations, hours and services are subject to change without notice.
18. Pets are not permitted in lounges except for service dogs for travelers with special needs.
19. Local telephone calls are free in lounges. Long distance calls may be made with a credit or calling card.
20. Outside food and beverages are not allowed in lounges.
21. Hawaiian Airlines reserves the right to terminate any membership or remove any member for inappropriate conduct, including but not limited to conduct that is disruptive, abusive or violent, or for failing to comply with membership Terms & Conditions, or who if in Hawaiian Airlines sole discretion, are not using the membership or the lounge for its intended purpose.

If you have any questions about Hawaiian Airlines Permier Club program you may contact the HawaiianMiles Service Center.